Medibank admits to violating consumer law with insurance cover fail

Baker McKenzie 2019-10-16 1:11 pm By Cat Fredenburgh | Melbourne

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Health insurer Medibank has admitted to engaging in misleading and deceptive conduct when it falsely told consumers they were not eligible for certain coverage under their insurance policies in what it called an “internal process failure”, but denies the ACCC’s claim that consumers were denied the benefits they paid for.

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