Mazda’s customer service ‘appalling’ and misleading, but not unconscionable, judge finds

Anna Garsia 2021-11-30 4:11 pm By Christine Caulfield Melbourne

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Mazda’s treatment of customers with defective vehicles was “appalling” and its statements about their entitlement to a refund were false or misleading, a judge has found in a partial win for the ACCC.

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