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Telstra to refund customers $25M over NBN speed claims
ACMA 2021-07-07 6:49 pm By Bianca Hrovat

Telecommunications giant Telstra will provide $25 million in refunds to almost 50,000 customers after failing to inform them the speeds they were promised could not be obtained on the NBN.

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Noni B owner must hand over docs sought by ACMA in Spam Act investigation
ACMA 2021-06-21 1:44 pm By Cat Fredenburgh

A judge has ordered Noni B owner Mosaic Brands to comply with a request for documents issued by the Australian Communications and Media Authority in relation to potential violations of the Spam Act.

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Telstra fined $1.5M for dropping number porting during first COVID-19 wave
ACMA 2021-05-04 12:31 pm By Cat Fredenburgh

Telstra has been hit with a $1.5 million fine from the the Australian Communications and Media Authority for dropping its number porting service during the first COVID-19 wave last year, leaving 42,000 customers unable to transfer their numbers away from or to new providers.

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Kogan fined $310,800 for violating spam laws
ACCC 2021-01-20 9:24 pm By Cat Fredenburgh

Online retailer Kogan has been fined $310,800 for sending marketing emails to more than 42 million consumers without an easy way to unsubscribe, in violation of spam laws.

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Noni B owner fights ACMA bid for docs over potential Spam Act violations
ACMA 2020-10-12 2:20 pm By Cat Fredenburgh

Mosaic Brands has taken the Australian Communications and Media Authority to court, alleging a request for documents based on suspected Spam Act violations is invalid.

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Woolworths pays record $1M fine to watchdog for ‘inexcusable’ spam law breaches
ACMA 2020-07-02 10:26 am By Christine Caulfield

Supermarket giant Woolworths has been hit with a $1 million infringement notice from the Australian Communications and Media Authority for what the regulator called “significant breaches” of spam laws.

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Optus hit with record $504,000 fine for spamming
ACMA 2020-01-31 1:05 pm By Cat Fredenburgh

Optus has paid a record $504,000 fine for violating spam laws by sending SMS and email messages to customers that had previously unsubscribed from the telco’s giant’s marketing communications.

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