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Boost Mobile has sued telecommunications giant Singtel Optus, alleging it “misappropriated” its goodwill by marketing services under a similar product name after Boost chose to move its mobile network to Telstra.
The ACCC's rejection of a regional network arrangement between Telstra and TPG was "confusing" and the telecos might be free to vary the transaction, says a judge who is overseeing a challenge to the competition regulator's decision.
Optus has won more time to bring a counterclaim in a $100 million lawsuit by mobile retailer TeleChoice alleging it was misled when the telecommunications giant claimed it would earn the same revenue as in an agreement that was being negotiated with Telstra.
The ACCC has refused to authorise a regional network arrangement between Telstra and TPG, saying the deal would entrench Telstra's dominant position in the mobile market.
The personal details of 130,000 Telstra customers were accidentally released in a privacy breach the result of a "misalignment of databases", the telecommunications giant has revealed.
The Australian Competition and Consumer Commission has brought proceedings against Telstra alleging it misled almost 9,000 customers about the upload speed of its budget internet provider Belong.
A judge has hit Optus, Telstra, and TPG with a total of $33.5 million in penalties for misleading thousands of NBN customers into paying for internet speeds that could not be achieved.
Telstra has agreed to pay a $15 million penalty for misleading thousands of NBN customers about internet plan speeds, a sum which will bring the telco’s bill for consumer law violations since 2018 up to $75 million, if approved.
Optus has agreed to pay a $13.5 million penalty for misleading thousands of NBN customers into paying for internet plan speeds that could not be achieved, the telco's third penalty in four years over misleading representations made in relation to its NBN services.
The Office of the Australian Information Commissioner has opened an investigation of Optus following last month's cyberattack, centering on the adequacy of the teleco's privacy practices.