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ACCC takes TPG to court over $20 plan ‘prepayment’
Competition & Consumer Protection 2018-12-04 2:07 pm By Cat Fredenburgh

Telecommunications provider TPG Internet is facing allegations from the ACCC that it violated the consumer law by charging customers a $20 “prepayment” to cover costs for services not included in their plans.

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Telstra contractor faces ‘sham’ contracting class action by 4,000 technicians
Class Actions 2018-11-22 2:07 pm By Christine Caulfield

In what could be the largest employment class action ever brought, Telstra contractor Tandem Corp has been accused of unlawfully designating thousands of telecommunications technicians as independent contractors, avoiding overtime, leave and other benefits to the workers. The “sham” contracting class action, filed Wednesday by Shine Lawyers in the Federal Court, alleges Tandem, formerly ISG…

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Motorola to bring copyright claims against Hytera
Angus Lang 2018-11-16 9:56 pm By Miklos Bolza

Motorola Solutions wants to amend its pleadings in an ongoing patent case against Shenzen-based Hytera Communications to add copyright claims relating to the source code for the radio devices at the centre of the dispute.

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Hytera must hand over Chinese docs in Motorola spat, judge says
Herbert Smith Freehills 2018-11-06 9:06 pm By Cat Fredenburgh

Shenzen-based radio manufacturer Hytera Communications has lost a bid to circumvent its discovery obligations in an ongoing patent dispute with Motorola, with a Federal Court judge rejecting its claims that supplying the documents could breach Chinese state secret and cybersecurity laws.

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Optus agrees to pay $10M for misleading customers over phone bills
Competition & Consumer Protection 2018-10-17 1:43 pm By Christine Caulfield

Optus has agreed to fork over $10 million in penalties after admitting it billed customers for premium phone services they didn’t sign up for, the consumer watchdog said Wednesday.

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Telstra scolded for lax priority assistance compliance
Telecommunications 2018-10-09 11:55 pm By Cat Fredenburgh

Telstra has fallen short in complying with its priority assistance obligations to customers with life-threatening medical conditions, according to the communications regulator, which opened its investigation following the deaths of two customers who were unable to use their landlines.

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Telstra customers get $9.3M back for misleading billing practices
Australian Government Solicitor 2018-09-28 11:31 pm By Cat Fredenburgh

Telstra customers that were billed for mobile phone apps they unwittingly bought have been refunded $9.3 million, several months after the company was hit with a $10 million penalty for the misleading conduct.

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Telemarketer fined $285k for ignoring ‘Do Not Call’ list
Privacy & Cybersecurity 2018-09-27 4:56 pm By Cat Fredenburgh

A telemarketer that generates leads for other businesses has been hit with a $285,600 fine for failing to check the Do Not Call Register before picking up the phone.

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Hytera must tell Motorola which docs blocked by Chinese cybersecurity laws
Herbert Smith Freehills 2018-09-18 2:46 pm By Cat Fredenburgh

Hytera Communications has until Thursday to reveal what evidence has been or will be withheld from Motorola in their intellectually property battle in compliance with strict Chinese state security and cybersecurity laws.

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ACCC warns telco execs will feel the heat for approving false ads
Competition & Consumer Protection 2018-09-17 3:25 pm By Cat Fredenburgh

The ACCC has fired a warning shot over false advertising by telecommunications companies, saying it may bring cases against telco executives that knowingly sign off on misleading ads.

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