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Telstra has suffered a defeat in its lawsuit accusing competitor Singtel Optus of violating consumer laws with ads claiming it is "covering more of Australia than ever before", with a judge calling Telstra's allegations that the ads implied a comparison with other telcos "strained and fanciful".
Telstra has filed a lawsuit accusing Singtel Optus of breaching the Australia Consumer Law through ads that claim it is "covering more of Australia than ever before".
Communications giant Optus has become the first telco to be hit with a class action for breach of privacy, with 50,000 customers seeking compensation for disclosure of their personal details.
Optus has paid a record $504,000 fine for violating spam laws by sending SMS and email messages to customers that had previously unsubscribed from the telco's giant's marketing communications.
BVivid has become the latest telco to cop penalties from the consumer watchdog over National Broadband Network marketing, after it admitted to cold-calling consumers and telling them they would be disconnected if they did not immediately switch over.
The consumer watchdog has issued fresh proceedings against Optus over its National Broadband Network marketing, alleging the telecommunications giant sent a misleading email to consumers just two days after it copped a $1.5 million penalty for similar conduct.