Optus agrees to $13.5M penalty for misleading NBN customers

ACCC 2022-11-10 1:39 pm By Sam Matthews | Melbourne

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Optus has agreed to pay a $13.5 million penalty for misleading thousands of NBN customers into paying for internet plan speeds that could not be achieved, the telco’s third penalty in four years over misleading representations made in relation to its NBN services.

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